Privacy Policy

Last Updated: September 4, 2026

BMS & JK Industries (“BMS & JK Industries,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how we collect, use, disclose, protect, and retain personal information when you visit or use our website, place an order, contact us, or otherwise interact with BMS & JK Industries.

BMS & JK Industries operates in Edmonton, Alberta, Canada.

Where applicable, this Privacy Policy is intended to address our obligations under Alberta’s Personal Information Protection Act (PIPA) and other applicable privacy laws.

1. Information We Collect

Depending on how you interact with our website and business, we may collect information including:

Information you provide to us

Your name
Billing and shipping address
Email address
Telephone number
Account login information
Information provided when placing an order
Product or service information related to your order
Information you provide when contacting customer service
Information provided when requesting delivery or local pickup
Information you voluntarily provide through forms on our website

Order and transaction information

When you purchase products from us, we may collect information necessary to process and fulfill your order, including:

Order number
Products purchased
Quantities and prices
Billing information
Shipping or delivery information
Pickup information, where applicable
Order status
Refund or return information
Payment method and transaction-related information

Payment information

Payments made through our website are processed using WooPayments, which is built in partnership with Stripe.

WooPayments uses secure payment fields provided through its payment-processing environment. BMS & JK Industries does not store your full credit card number or card security code (CVC) on our website.

Payment-related information necessary to process a transaction may be shared with our payment provider, including information such as your name, email address, billing information, telephone number, transaction amount, and payment identifiers.

For more information about how payment information is handled, please refer to the applicable privacy information provided by WooPayments and Stripe.

2. How We Use Personal Information

We may use personal information for reasonable purposes related to operating our business, including to:

Process and fulfill orders
Process payments
Arrange and provide delivery
Arrange and manage local pickup
Communicate with customers about orders
Provide customer service
Respond to questions, requests, and inquiries
Process returns, refunds, exchanges, and warranty matters
Maintain customer accounts
Send order confirmations and other transactional communications
Maintain business and accounting records
Prevent fraud, unauthorized transactions, and misuse of our website
Maintain and improve our website and services
Comply with applicable legal, regulatory, tax, and accounting requirements
Establish, exercise, or defend legal claims where necessary

We will only collect, use, or disclose personal information for reasonable purposes and to the extent reasonably necessary for those purposes, or as otherwise permitted or required by law.

3. Consent

Where consent is required by applicable law, we will obtain consent before or at the time we collect, use, or disclose personal information.

By providing personal information to us, you consent to its collection, use, and disclosure as described in this Privacy Policy where such consent is legally required.

You may withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

Withdrawing consent may affect our ability to provide certain services, process orders, or maintain an account.

4. Orders, Delivery and Shipping

BMS & JK Industries currently handles customer delivery directly.

We use the personal information necessary to fulfill and deliver your order, including your name, telephone number, email address, and delivery address.

We may contact you regarding delivery arrangements, delivery timing, order questions, or other matters necessary to complete your purchase.

We do not currently use a third-party shipping carrier as part of our standard delivery process. If this changes, this Privacy Policy may be updated to describe applicable service providers and information-sharing practices.

5. Local Pickup

Where local pickup is offered, we may use your name, contact information, order information, and other necessary details to arrange and confirm pickup.

We may contact you when your order is ready for pickup or if additional information is required to complete the pickup.

6. Sharing Personal Information

We do not sell or rent customers’ personal information.

We may disclose personal information where reasonably necessary to operate our business, including to:

Payment processors and payment service providers
Website hosting and technology providers
Service providers that help us operate our website or business
Professional advisors, where necessary
Government authorities or law enforcement where required or permitted by law
Other parties where disclosure is authorized or required by applicable law

We only disclose personal information for reasonable purposes and to the extent reasonably necessary for those purposes, subject to applicable law.

7. Payment Processing and Service Providers Outside Canada

Some service providers we use to operate our website or process payments may collect, use, process, or store personal information outside Canada.

For example, WooPayments is built in partnership with Stripe and uses Stripe’s payment-processing infrastructure.

Where personal information is processed or stored outside Canada, it may be subject to the laws of the country where the service provider operates or where the information is processed or stored.

These service providers may process personal information for purposes including:

Processing and verifying payments
Preventing fraud
Maintaining payment security
Providing payment-related services
Supporting transactions and refunds
Providing technical or operational services

You may contact BMS & JK Industries using the contact information below if you have questions about our use of service providers outside Canada, including questions about their collection, use, disclosure, or storage of personal information.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to allow the website and WooCommerce features to function properly.

Cookies may be used for purposes such as:

Maintaining shopping cart functionality
Remembering customer preferences
Maintaining customer sessions
Supporting account functionality
Improving website performance
Supporting security and fraud prevention
Understanding how the website is used, where applicable

Some third-party services, including payment-processing services, may also use cookies or similar technologies as part of their services.

You can adjust cookie settings through your browser. Disabling certain cookies may affect the functionality of our website or checkout.

9. Marketing Communications

BMS & JK Industries may contact customers regarding orders, inquiries, products, services, or other business-related matters.

We will not send promotional electronic messages where consent is required unless we have obtained the appropriate consent or are otherwise permitted to do so under applicable law.

If you receive promotional communications from us, you may unsubscribe using the instructions provided in the communication or by contacting us directly.

10. Website Accounts

Customers may have the option to create an account on our website.

Account information may include your name, email address, billing address, shipping address, order history, and other information necessary to operate your account.

You may contact us if you need assistance accessing, correcting, or deleting information associated with your account, subject to applicable legal and business record requirements.

Customers may also place orders without creating an account where guest checkout is available.

11. Protecting Your Information

We take reasonable measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction.

These measures may include appropriate technical, administrative, and physical safeguards.

Payment card information is processed through our payment provider’s secure payment environment. BMS & JK Industries does not store full payment card numbers or CVC codes on our website.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

If we experience a privacy breach that meets applicable legal reporting requirements, we will take appropriate steps in accordance with applicable privacy laws.

12. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to operate our business, to satisfy accounting, tax, legal, warranty, dispute-resolution, and other legitimate business requirements, or as otherwise required or permitted by law.

Order and transaction records may be retained for extended periods where necessary for accounting, tax, legal, warranty, dispute-resolution, or other legitimate business purposes.

When personal information is no longer reasonably required, we may securely destroy, delete, or anonymize it in accordance with our business practices and applicable legal requirements.

13. Accessing or Correcting Your Personal Information

Subject to applicable law, you may request access to personal information about you that is held by BMS & JK Industries.

You may also request correction of personal information that you believe is inaccurate or incomplete.

Requests should be made in writing using the contact information provided below.

We will make reasonable efforts to assist with your request and respond in accordance with applicable privacy laws.

14. Withdrawing Consent

Where we rely on consent to collect, use, or disclose personal information, you may withdraw your consent by contacting us.

Depending on the circumstances, withdrawing consent may affect our ability to provide certain services, process transactions, communicate with you, or maintain your account.

We may continue to retain or use certain information where necessary to comply with legal requirements, complete transactions, resolve disputes, prevent fraud, enforce agreements, or otherwise where permitted by law.

15. Privacy Questions, Requests and Complaints

If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have a privacy-related concern, please contact:

BMS & JK Industries
13179 156 Street NW
Edmonton, AB T5V 1V2
Canada

Telephone: 1-866-577-3394
Email: sales@bmsjkindustries.com

Please identify that your inquiry is related to privacy so that we can direct it appropriately.

If you are not satisfied with our response to a privacy concern, you may have the right to contact the Office of the Information and Privacy Commissioner of Alberta (OIPC) or another applicable privacy regulator.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact: